Daily and Monthly Confirmation emails are automated account statements sent by VT Markets to help you reconcile your balance and review your trading activity. You can unsubscribe from these statements at any time by blocking the sender in your email settings or by requesting an opt-out through our customer support team. If you stopped receiving statements without unsubscribing, the issue is typically caused by inbox spam filtering or an inactive trading account.

Understand why the system stops sending confirmation emails

Understand how confirmation emails are generated and when the system stops sending them.

• Daily and monthly statements are only dispatched when your live trading account has recent trading activity, open positions, or balance transactions (deposits or withdrawals) within the reporting period.

• If a live trading account has had no recent transactions or has been automatically archived due to prolonged inactivity, the system stops generating confirmation emails for that account.

Steps to unsubscribe from Daily and Monthly Confirmation emails

Unsubscribing from daily or monthly trading confirmations will not stop essential security email notifications, such as password reset links, Two-Factor Authentication (2FA) codes, or withdrawal confirmations. You can choose either method below to stop receiving automated trading statements:

• Block the sender directly in your email provider

1. Open any recent Daily or Monthly Confirmation email in your inbox.

2. Open the email options menu (usually located near the top-right corner of the message) and select Block sender (the exact label may vary depending on your email provider, such as Gmail, Outlook, or Yahoo).

3. Confirm the action to route future statements away from your primary inbox.

•  Request an unsubscribe email request via customer support

1. Open the email account registered with your VT Markets profile.

2. Draft a new email addressed to trading@vtmarkets.com.

3. Enter the exact subject line: Unsubscribe Daily/Monthly Confirmation emails.

4. Include your full registered legal name, your MT4 or MT5 trading account number, and a brief note requesting to opt out of automated statements, then send the email.

Need more help?

If you have questions regarding your account statements or require further support with confirmation email, email info@vtmarkets.com from your registered email address with the following details:

1. Full registered legal name

2. Registered email address

3. MT4 or MT5 trading account number

4. A brief description of your inquiry