VT Markets regularly issues Daily and Monthly Confirmation emails so clients can reconcile account statements and review trading activity. Clients may opt out of these statements at any time; if you have not requested an unsubscription but stopped receiving confirmation emails, it is typically due to inbox filtering rules or dormant account status.

Common Reasons You Stopped Receiving Daily/Monthly Confirmation Emails

• Email Filtered into Spam/Junk Folder: Your email provider may automatically route system statements to your spam or junk folder. Check your mail filter settings, mark the email as "Not Spam," or add support@vtmarkets.com to your provider's safe sender/whitelist domain.

• Inactive or Archived Trading Account: If your Live trading account has no recent transaction history, deposit or withdrawal records, or if the trading account has been archived, the system will not generate or dispatch confirmation emails.

Methods to Unsubscribe from Daily/Monthly Confirmation Emails

• Method 1: Unsubscribe Directly via Your Email Provider

  1. Open any recent daily or monthly confirmation email in your inbox.

  2. Access your email settings and use the "block sender function" (naming and location may vary by email service provider).

• Method 2: Contact Customer Support to Update Preferences

  1. 1. Send a request from your registered email address to trading@vtmarkets.com.

  2. 2. Use the subject line: Unsubscribe Daily/Monthly Confirmation emails.

  3. 3. Include a brief request statement in the email content.

Need More Help?

• If you have any questions regarding your statement confirmations or need further assistance with email delivery, contact the trading team directly at trading@vtmarkets.com.