It depends on the promotion. For deposit bonuses, the credit will appear in your trading account within 24 hours after your deposit is credited. For other promotions, processing times may vary — refer to the specific promotion's terms and conditions for details.
Need More Help?
If your credit bonus has not appeared within the expected timeframe, contact Customer Support or email info@vtmarkets.com and provide:
- 1. Your registered email address
- 2. Your trading account number
- 3. The promotion you participated in
- 4. The deposit amount and date (if applicable)
- 5. A screenshot of your deposit record from the Client Portal (If you refer to a deposi bonus promotion)