To request a negative balance write-off on the VT Markets App, follow these steps:

1. Navigate to the "Assets" page.
2. Click the “Reset” icon next to the "Balance" section.

Important note:
- If your trading account has a credit bonus, it will be fully removed when the balance is reset.
- Before resetting the balance, all positions in the trading account must be fully closed.
- PAMM/MAM accounts are not eligible for this feature.