You can manage your Social Trading strategy provider subscriptions directly through the VTrade Portal within the social trading environment. The portal allows you to activate a provider, temporarily suspend trade replication, or permanently unsubscribe while choosing how existing open positions are handled. 

What Social Trading (VTrade) is 

• VTrade is a web-based platform built for scale and flexibility. Providers can connect MT4/MT5 accounts, set profit-sharing models, and access automated reporting.

Before you subscribe to a copy order strategy in Social Trading (VTrade)

Understanding the difference between active, suspended, and unsubscribed statuses ensures your account executes trades as intended.

• Active status: New positions opened by the strategy provider are automatically replicated in your account, and existing trades track provider exits.

• Suspended status: A temporary pause where no new trades are copied, but existing open positions remain active until closed by the provider or manually by you.

• Unsubscribed status: A permanent cancellation of the subscription that stops all future Social Trading and requires you to choose whether to close or keep open positions.

Steps to subscribe to and activate a strategy provider in Social Trading (VTrade)

Link your trading account to a provider using the portal directory or an invitation link.

• Activating via the VTrade Portal directory:

  1. Log in to the VTrade Portal using your trading credentials.

  2. Locate your chosen Social Trading strategy provider from the rating or explore list.

  3. Go to the Subscriptions page and select the subscription profile you wish to link with the provider.

  4. Click Actions > Activate.

  5. Review the Risk Disclaimer on the pop-up prompt and click Activate to confirm.

  6. Monitor your active status and activation timestamp at any time under the My Portfolio page.

• Activating via a Join Link:

  • If a provider shares a direct Join Link, open the link in your browser, log in to your account, review the provider's strategy parameters, and confirm the subscription to bind your profile.

Steps to suspend strategy in Social Trading (VTrade)

Temporarily pause trade replication without permanently closing your subscription.

1. Log in to the VTrade Portal and navigate to your active subscriptions list.

2. Locate the provider you wish to pause and click Actions > Suspend.

3. Execution rules during suspension:

   • Existing open positions remain active in your account until closed by the provider.

   • No new positions opened by the provider will be replicated in your account while the subscription is suspended.

   • You can return to Actions and select Activate at any time to resume copying new orders.

Steps to unsubscribe and stop copy strategy in Social Trading (VTrade)

Permanently disconnect your account from a provider and select your preferred position exit method.

1. Log in to the VTrade Portal and select the subscription profile you wish to end.

2. Choose Unsubscribe from the action menu.

3. Select your preferred position handling option:

   • Keep: Existing copied trades remain open in your trading account until closed by the provider.

   • Close: All existing copied trades are closed immediately at current market prices upon archiving the subscription.

4. Confirm your selection to finalize the cancellation.

• Important note: Once unsubscribed, no further positions will be copied; to follow the provider again in the future, you must create and configure a brand-new subscription.

What if your copy order does not update in VTrade Portal?

Review these scenario solutions if trade replication stops unexpectedly or orders do not appear.

• Positions not copying after activation: Verify under My Portfolio that the subscription status reflects as "Active".

• Trades still closing after suspension: Suspending only prevents new orders from opening; existing open orders continue to mirror the provider's close and take-profit signals until completely exited.

• Immediate position liquidation upon unsubscribing: If your open trades closed immediately when you stopped copying, verify whether the "Close" option was selected during the unsubscribe confirmation prompt instead of "Keep".

Need more help?

• If you encounter an error during copy order execution, contact Customer Support via 24/7 Live Chat on the official website or email info@vtmarkets.com from your registered address with the following details:

  1. Full legal name and registered email address

  2. MT4 / MT5 trading account number bound to VTrade

  3. Transaction ID or any related screenshot

  4. Specific question regarding your subscription status or trade replication