VT Markets automatically provides daily and monthly statements to your registered email address. If you wish to download statements for a custom or specific time period manually, you can retrieve them directly from the Client Portal:
- 1. Log in to your Client Portal.
- 2. Navigate to Funds > Transaction History > Order History.
- 3. Select your desired trading account and choose your specific time period.
- 4. Click Export to download and save the statement file to your device.
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Data Scope:
- Supported: Completed trading orders across both Live and Archived trading accounts.
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Not Supported: Deposit and withdrawal records, dividend payouts, non-trading fees (e.g., rollover outside order logs), and pending or open orders.
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Data Frequency & Export Limitations:
- Data Frequency: Updated once daily following End of Day (EOD) processing for the previous day (e.g., on June 25, trading data is available up to and including June 24).
- Export Limit: Supports a maximum of 5,000 records per download. If the query exceeds this limit, narrow the date range and export in separate batches.
- Time Range: You can query records for up to 3 months in a single export. To retrieve records older than 3 months, adjust your start and end dates accordingly.